RETURN POLICY
Effective Date: [Date]
1. Eligibility
– Returns accepted within 30 days of delivery.
– Products must be unused, in original packaging, with all accessories/manuals.
– Proof of purchase required.
2. Non-Returnable Items
– Opened software or AppleCare+ plans.
– Products damaged by misuse.
3. Return Process
1. Contact us at returns@saveonmacs.ca for a Return Authorization (RA) number.
2. Securely pack the product with the RA number visible.
3. Ship to: [Your Return Address].
4. Return shipping costs are the customer’s responsibility.
4. Refunds
– Refunds processed within 7 business days of receiving the item.
– Original payment method credited; 3–5 business days for bank processing.
– Restocking fee (if applicable): [e.g., 10% for opened boxes].
5. Exchanges
Contact us to exchange for a different model (price differences may apply).
6. Warranty & Defective Products
– Defective products are covered under Apple’s 1-year limited warranty.
– Contact Apple Support directly or us for assistance.
Contact Us:
Email: returns@saveonmacs.ca